Frequently Asked Questions!
We have collected some of the most
commonly asked questions submitted by our customers. If
your questions are not answered here, please feel free
to Contact Us.
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a question to see the answer |
Please
email to sales-peace@hotmail.com,
together with your detailed information such as: company
name, address, tel No and fax No, website if available,
your strategy on marketing, your specific requirement
such as parts service etc.
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The minimum
quantity order to qualify for the whole-sale price is
20ft (FCL), while we are flexible for special situation.
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Usually it takes 10 to 20 days,
depending on the different items and demand-supply situation. |
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You are
welcomed to visit us and our factory at your convenience.
We can pick you up at ShangHai or HangZhou airport and
bring you to our factory ( about 4 hours by car ). Let
us know your schedule in details in advance so we can
arrange everything for you. Normally you need 2 days
for an adequate visit to our factory.
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Yes, if you can not find our products
in your area, we can send a sample to you. A sample cost
plus all related shipping cost for your account. TNT or
DHL will be used as carriers. |
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A container
will load different quantities of different models .
Please browse our website to get detailed packing information.
It's allowed to mix 2 different items for a 20FCL, or
3 different models for a 40" container,. we may
suggest you our professional loading quantities in the
most economic way.
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Usually 2 or 3 new items quarterly. |
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We can
ship from our port in NingBo or Shanghai, China to any
port available in the world. We have close connection
with shipping forwarder to minimize your shipping cost.
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Yes. OEM orders are welcomed. Give
us your logo, we would help you to produce the logo in
China, with collecting a little charge. |
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If you
have the ability to provide after-sales service to your
customers and have a good sales net work, you may apply
for a dealership. Your current experience in ATV or
power sports business will be advantage for you. We
choose qualified and reliable companies as long term
business partners.
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It depends on which territories or
city you are in. Normally, our minimum requirement for
an exclusive distributorship would require ordering at
least 1000 (units) such as ATVs, from us annually |
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There
are two method of packing, one is assembled (for containerized
products), one is disassembled (for samples). If in
assembled, the packing would be by paper cartons which
are suitable for long distance sea transportation. If
in disassembled, the packing is by iron plate for secure
shipping. It's very easy to put the ATVs together, just
please follow suit our manuals.
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Our bank information are as below,
be sure Not to transfer funds to a different account other
than the two specified below:
For T/T payments please use the following bank information
Wire Transfer Info. (T/T)
For L/C payments please use the following bank information |
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Please
email us for pricing and availability , be sure to describe
in detail what part you need. Please be very descriptive
so we can price the right part for you. If you do not
know what the parts is called please send us the very
clear pictures with different view.
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We would suggest customers purchase a certain quantities of easily worn-out spare parts for backup. If product breaks down within the warranty period, under the condition that the rider or operator follows our owner manual's instruction strictly, please claim to us in writting. We would supply the spare parts free of charge, shipping together with next order |